Terms and Conditions

By registering as a customer, making payment, and transferring your items to Storama, you agree to these terms and conditions. Please read them carefully. This agreement is between the customer and CARVANA AUTOMOTIVE SL, trading as Storama, located at Avenida de la Libertad 12, 03730 Jávea. You must inform us immediately if your contact details change.

This is a rolling monthly contract that continues until cancelled. You may cancel at any time without penalty. Each unit requires a €200 deposit, refundable after move-out and inspection, minus any cleaning or damage costs. You may access your unit until 11:00 PM on the final day of your paid month.

You must own or have permission to store the goods. Storage fees are payable in advance and must be paid on time. Failure to comply may result in restricted access, additional charges, or removal, sale, or disposal of your goods. You are responsible for securing your unit and must not store illegal, hazardous, perishable, or inappropriate items. Storama does not accept liability for loss or damage. All goods are stored at your own risk, and you are required to have insurance covering the full value of your items.

By entering into this agreement, you confirm that you are the legal owner or authorised agent for the goods being stored. Storama provides only a license to use the assigned storage unit and is not responsible for or in possession of the contents. Unit sizes are approximate, and by entering this agreement, you accept the actual dimensions provided.

You are responsible for paying your monthly storage fee as listed on our website at the time of booking. Other charges may include cleaning fees, legal costs associated with unpaid fees, and applicable taxes. If you hold more than one contract with us, payments may be applied to the oldest debt first.

If payment is overdue, we may restrict access, inspect or relocate goods, and, if necessary, sell or dispose of them after giving written notice. Goods not removed after termination may be treated as abandoned. Sale proceeds will cover costs and debts, with any remaining funds held for you. Unsellable or unsafe items may be disposed of without further notice.

Access to the unit is only permitted during published hours. Access may be denied if payments are overdue or for safety or legal reasons. Only you or authorised individuals may access the unit. We may enter your unit for maintenance, legal, or emergency reasons, and locks may be broken if necessary.

You are responsible for keeping your unit clean and secure. Cleaning fees begin at €75 if needed. Prohibited uses include living in the unit, using it as an office, or storing certain restricted items. We may relocate your unit with notice or in emergencies. You must assess if the unit is suitable for your goods and remove any items we deem unsafe.

Storama is not liable for restricted access due to unforeseen events. All goods are stored at your risk, and we are not responsible for any business losses. You must insure your stored goods and comply with all relevant laws. You agree to indemnify us for any claims arising from your use of the unit or breach of this agreement.

We collect and process personal data in accordance with UK data protection law. Your data may be shared with credit agencies, insurers, or third parties as needed. With your consent, we may contact you for marketing purposes.

All notices may be delivered by email, SMS, phone, post, or in person. Termination can be initiated by either party at any time. In the event of breach or illegal activity, we may terminate immediately. Upon ending the contract, all goods must be removed, and the unit left clean and undamaged. Outstanding liabilities remain enforceable even after termination.

Storama may update fees or terms with 28 days’ notice. Customers may cancel before changes take effect. This agreement is governed by the laws of Northern Ireland, and disputes will be handled by its courts. Mediation will be attempted before litigation.

By registering and making payment, you agree to the above terms, acknowledge that you have read and understood this agreement, and consent to communication by SMS, email, post, or phone.